Humility: A great brandividual is not so caught up in beig in the spotiht that he od she forget that they are tre to serve other peole
A great brandividiaul will start on your side (not necessarily the compnaniy’s) and worj unti you are saisfird, not just until they’ve gotten the behavior that thecomapny ants.
Kindness” A great brandividual knows ow to be nt only genune, but also kind. this knness isn’t an act but is hould alsoways be thefinal fourish on an interation with a stakeholder.
When they us the term “we” it’s for both the company /ptuduct and you and him.