RESEARCH & PUBLICATIONS
The scholarship behind Feminist Business.
Twenty-five years teaching at Darden and Stevens. A PhD from Michigan. An Administrative Science Quarterly award for scholarly contribution. Long before I designed the Feminist Business Model Canvas™, I was researching organizational identity, gender, and power, asking the same question I ask now: how do we build businesses where everyone flourishes?
ACADEMIC POSITIONS (post PhD)
The Howe School of Business,
Stevens Institute of Technology, Hoboken, New Jersey.
Clinical Professor, teaching Sr. Design/Entrepreneurship, 2010 to 2018.
The Darden Graduate School of Business Administration,
University of Virginia, Charlottesville, Virginia.
Assistant Professor, Leadership and Organizational Behavior, 1996 to 2004.
Institute for International Business,
Stockholm School of Economics, Stockholm, Sweden.
Visiting Scholar, Worked individually with junior faculty and doctoral students to shape their research projects, presented in research colloquia. June 2006, November 2006, March 2007.
EDUCATION
Graduate School of Business Administration,
The University of Michigan, Ann Arbor, Michigan
Organizational Behavior and Human Resource Management
Ph.D., 1996.
Bryn Mawr College
Bryn Mawr, Pennsylvania
A. B., Political Theory, 1983.
PUBLICATIONS
Construing Organizational Identity: The role of embodied cognition. With Adelaide W. King. 2010. Organization Studies, 31 (12):1619-1648.
Journey to a Different Place: Reflections on Taylor Cox, Jr.’s Career and Research as a Catalyst for Diversity Education and Training, with S. D. Blake-Beard and J. A. Finley-Hervey. Academy of Management Learning & Education, 2008, 7 (3): 394-405.
Guiding organizational identity through aged adolescence. With K. G. Corley, M. G. Pratt, M. A. Glynn, C.M. Fiol, and M. J. Hatch. Journal of Management Inquiry, 2006, 15: 85-99.
Navigating by attire: Individuals’ use of dress in organizations. With A. Rafaeli, J. E. Dutton and S. Lewis-Mackie. Academy of Management Journal, 1997, 40: 9-45.
Organizational images and member identification. With J. E. Dutton and J. M. Dukerich. Administrative Science Quarterly, 1994, 39 (2): 239-263. Winner of the Administrative Science Quarterly Award for Scholarly Contribution 2000.
Career paths and career success in early career stages of male and female MBA’s. With T. H. Cox. Journal of Vocational Behavior, 1991, 39: 54-75.
The Defining Role of Organizational Identity in Facilitating Stakeholder Flourishing with Shelley L. Brickson, in Kim S. Cameron and Gretchen M. Spreitzer (eds) The Oxford Handbook of Positive Organizational Scholarship, 2012, pp. 677-690.
Practice and identity: Using a brand symbol to construct organizational identity. In L. Lerpold, D. Ravasi, J. von Rekom, and G. Soenen (eds.) Organizational Identity in Practice, 2008, pp. 135–150. London: Routledge Press.
Employees as animate artifacts: “Wearing the brand”. In A. Rafaeli and M. G. Pratt (eds.) Artifacts and organizations: Beyond mere symbolism, 2005, pp. 161-180. Mahwah, NJ: Lawrence Earlbaum Associates.
Organizational identification and the “whole person”: Integrating affect and behavior into cognitive models of identification. In D. Whetten and P. Godfrey, (eds.), Identity in Organizations: Building theory through conversations, 1998, pp. 223-231. Thousand Oaks, CA: Sage Publications.
Un-‘masc’ing Mentor, reclaiming Athena: A model for mentoring relationships in heterogeneous organizations. With S. D. Blake. Standing Conference on Organizational Symbolism Proceedings, 1993. Barcelona, Spain.
Organizational culture and acculturation. In T. H. Cox, Cultural Diversity in Organizations, 1993, pp. 161-177. San Francisco: Berrett-Koehler.
Using Social Media to Create Systems of Engagement, (2012), in Lisa Haneberg, (ed.) The Handbook of Management, ASTD Press, pp 459-475. ASTD Press, Alexandria, VA.
Re-creating Reputation Through Authentic Interaction: Using Social Media to Connect with Individual Stakeholders (2011), in Ronald J. Burke, Graeme Martin and Cary L. Cooper (eds.) Corporate Reputation: Managing Opportunities and Threats (pp. 245- 265).
PRESENTATIONS
The Boost Revolution: Expanding Possibilities for Business Through Organizational Generosity, TEDxHoboken, Hoboken, NJ, June 2013.
Researcher 2.0: How to Use Blogging and Social Media to Increase Your Impact, Nourish Your Scholarship, and Become a Thought Leader, Work Family Researchers Network Annual Conference, New York, June 2012.
Social Change: Transform Your Employees, Transform Your Organization, Social Media Strategies for HR: Tapping into the Power of Social Networks. The Conference Board, New York, April 2012.
What’s The Purpose of ‘Social’ in Organizations? Social Intranet Summit: Vancouver, September 2011.
Using Social Media Internally and Externally to Build an Organization’s Identity. Communication and Workplace Technology Graduate Seminar, Northwestern University, Evanston, Il, May 2011.
Organizational Identity and Stakeholder Flourishing, Positive Organizational Science Conference, Ross School of Business, University of Michigan, Ann Arbor, Jan 2011.
Making Conference Spaces More Inclusive: The Case of SheShouldTalkAtTED. Young Women’s Social Entrepreneurs/ TEDx636 EleventhAve, December, 2010.
Lean Change, Social Media, and Organizational Brand. Patterns of Entrepreneurship Undergraduate Class, Stern School of Business/ NYU, October 2009 and 2010.
Blogging for Management Scholars: Why & How to Read Blogs, Write for Blogs, andCreate your Own Blog, Half-day Performance Development Workshop, Academy of Management Meeting, Chicago, Illinois, August 2009.
The Rise of the Brandividual: Rendering Organizational Authenticity Through Social Media, Invited presentation/ paper for The International Conference on Corporate Reputation, Brand, Identity and Competitiveness, Rotterdam School of Management at Erasmus University and The Reputation Institute, Amsterdam, May 2009.
Corporate Roundtable: Linking Theories and Practice of Reputation and Social Media, by invitation. The International Conference on Corporate Reputation, Brand, Identity and Competitiveness, Rotterdam School of Management at Erasmus University and The Reputation Institute, Amsterdam, May 2009.
Making Use of Organizational Identity: Icons as Symbolic Identity Proxies, Paper presented at the Annual Academy of Management Meeting, Philadelphia, PA. August, 2007.
The Power of the Extra Adjective: How and when organizations are marked with a social identity. Paper presented at the Conference on Theorizing Culture: Culture theory and international management, Bjorkliden, Sweden. Sponsored by the Institute for International Business, Stockholm School of Economics. March 2007.
Making Use of Organizational Identity: Icons as symbolic identity proxies. Workshop at the Institute for International Business, Stockholm School of Economics, November 2006.
Symbolizing Identity: When brand icons become organizational icons. Paper presented at the Annual Academy of Management Meeting, Atlanta, GA. August, 2006. Published in Best Paper Proceedings.
The Symbolic Elision of Brand Identity & Organizational Identity: The Case of Heartland Corp. Invited presentation, Conference on Organizational Identities, Knowledge and Strategic Management, Stockholm School of Economics, Institute for International Business. June 2006.
Employee Branding by Wearing the Brand. Paper presented at the Annual Academy of Management Meeting, New Orleans, LA. August, 2004.
Sustaining Organizationally-Based Identities through Identity Work. Paper presented at the Annual Academy of Management Meeting, New Orleans, LA. August, 2004.
Planning Research on Identity: Issues of measurement and design. Workshop presentation for Research Methods and Managerial & Organizational Cognition Divisions, Annual Academy of Management Meeting, Seattle,WA. August 2003.
Social Identity in Organizations: Missing components in organizational studies. Symposium presentation for Organizational Behavior and Organization & Management Theory Divisions, Annual Academy of Management Meeting, Seattle, WA August 2003.
Organizational Identity and Embodied Cognition: A multilevel conceptual framework. With Adelaide W. King. Paper presented at the Annual Academy of Management Meeting, Seattle, WA. August 2003. Published in Best Paper Proceedings.
How Corporate Icons Generate Organizational Identity. Emerging Research Seminar, The Darden School, University of Virginia. October 2002.
We Know More Than We Say: A typology for understanding manifold organizational identity. With A. W. King, Paper presented at the Annual Academy of Management Meeting, Denver, CO. August 2002. Published in Best Paper Proceedings.
The Dynamics of Organizational Identity: Formation and change in new organizations. Discussant, Annual Academy of Management Meeting, Denver, CO. August 2002.
The Social Sub-Processes of Organizational Identification: How Claiming, Engaging and Basking in Organizational Identification Lead to Relationship Renewal. Presentation invited for the Workshop on Organization Identity and Identification, sponsored by Brigham Young University and Erasmus University of Rotterdam. Boston, MA. May 2001.
Refracting Organizational Identity: Using Multiple Domains to Define Organizational Identity and Identification Processes. With Adelaide W. King. Annual Academy of Management Meeting, Washington, DC. August 2001.
Why some women advocate while other women assimilate: The influence of social identification on individuals’ advocacy for a group. Interdisciplinary Consortium on Organizational Studies, The University of Michigan. Symposium in Honor of Rensis Likert, October 1998.
Organizational Identification and the “whole person”: Integrating affect and behavior into cognitive models of identification. Paper presented at the Annual Academy of Management Meeting, in a showcase symposium Research on Organizational Identification: Mapping the frontier. Boston, MA. August 1997.
Coping with threatened organizational identification: Managing one’s organizational identification in turbulent times. Paper presented at the Annual Academy of Management Meeting, in a showcase symposium Necessary Relationships: Survival in the new employment contract. Boston, MA. August 1997.
Group advocacy and social identification in organizations. Paper presented at the Annual Academy of Management Meeting, Cincinnati, OH. August 1996.
Reconciling beliefs about organizational identity, image and reputation. Informal presentation at the Organizational Identity II Conference, sponsored by the Center for the Study of Values in Organizations, Brigham Young University, Deer Valley, UT. September 1995.
Group Advocacy: Organizational voice on behalf of a constituency. Paper presented at the Annual Academy of Management Meeting, in a symposium sponsored by the Organization & Management Theory, Organizational Development and Women in Management Divisions, Vancouver, BC. August 1995.
Navigating by Attire: The use of dress by female administrative employees. Written with S. Lewis-Mackie, A. Rafaeli, & J. E. Dutton. Distinguished paper poster session, Annual Academy of Management Meeting, Organizational Behavior Division, Vancouver, BC. August 1995.
Advocacy in Organizations. Paper presented at Center for Creative Leadership and American Psychological Association Joint Conference on Work Team Dynamics and Productivity in the Context of Diversity, Greensboro, NC. October 1994.
Advocacy in Organizations: The influence of social identification. Paper presented at the Organizational Studies Doctoral Student Conference, Seattle WA. October 1994. Winner, Baruch College Best Paper Award.
Social Identification in Organizations. Paper presented to the Interdisciplinary Committee on Organizational Studies Research Seminar, Rackham School of Graduate Studies, The University of Michigan. October 1993.
Un-‘Masc’ing Mentor, Reclaiming Athena: A model for mentoring relationships in heterogeneous organizations. With S. D. Blake. Paper presented at the 11th Standing Conference on Organizational Symbolism, “Organizations and Symbols of Transformation”, Barcelona, Spain. June 1993.
The Organizational Self: Linking organizational identity and image to individuals through the process of organizational identifying. Written with J. E. Dutton and J. M. Dukerich. Paper presented at the Annual Academy of Management Meeting, Las Vegas, NV. August 1992.
Gender Differences In Career Success and Satisfaction. Written with T. H. Cox, Jr. Paper presented at the Annual Academy of Management Meeting, San Francisco, CA. August 1990.
WORKING PAPERS
Employee Branding: Enterprising selves in the service of “the brand”. How companies’ employee branding practices interact with employees’ identity and self-definition motives.
Sustaining Organizationally-Based Identities through Identity Work. Empirical study of strategies of organizational alumni to sustain their sense of membership through behaviors and cognitions that reconnect them to their former organization.
When Organizations Have Social Identities: The cases of gender and race. Developing theory about how and why constituencies ascribe a gender or racioethnic social identity to certain organizations, and how these ascribed identities shape social expectations about how these organizations ought to behave.
Making Use of Organizational Identity: Icons as symbolic identity proxies. Develops theory of how an organizational icon, serving as a personification, fictionalization and boundary object representing the organization’s identity, facilitates making claims about and decisions invoking the organization’s identity, allowing organizational identity to exert more influence within the organization.
How Corporate Icons Sustain Organizational Identification. An interpretive, qualitative analysis of an organization’s icon, and how the icon, her symbolic embodiment and her story facilitates the organizational identification of the organization’s employees.
The Organizational Psychology of Brand Icons. Developing theory about the individual and collective psychological processes that establish characters as shared, internal representations of an organization’s brand.
The Social Sub-Processes of Organizational Identification: How claiming, engaging and basking in organizational identification lead to relationship renewal. Structural equation modeling of the “identity work” of 360 organizational alumni.
BOOK REVIEWS
Of Bullish on Uncertainty: How Organizational Cultures Transform Participants, by Alexandra Michel and Stanton Wortham. New York: Cambridge University Press, for Administrative Science Quarterly, March 2010, pp. 172-175.
Of Through the Labyrinth: The Truth about How Women Become Leaders, by Alice H. Eagly and Linda L. Carli. Boston: Harvard Business School Press, 2008. In Administrative Science Quarterly, June 2008, pp. 363-368.
Of Corporate and Organizational Identities: Integrating Strategy, Marketing, Communication and Organizational Perspectives, B. Moingeon and G. Soenen (eds.) for Administrative Science Quarterly, March 2004, pp. 141-145.
Dissertation
When One Speaks For Many: The Influence of Social Identification on Group Advocacy
What leads some people to promote the perspectives of their group, when others do not? My dissertation investigated how individuals’ sense of membership in a group influences their efforts to promote the interests of that group, within the workplace. I propose that an individual’s self-definition as a group member increases confidence in the group’s unique perspective, feelings of responsibility to the group and belief in ability to represent the interests of the group, which in turn lead to group advocacy. Sixty-three women in an advertising agency participated in interviews and completed questionnaires to generate quantitative and qualitative data.
This research provides one of the first empirical tests within an organizational context of any links between social identification and beliefs or behaviors. It establishes advocacy as an important subset of organizational participation, and develops an instrument to quantify advocacy. This research also extends social identity theory, to document and explain important complexity in the relationships between a person’s group identification and his or her beliefs and behaviors.
TEACHING
Sr. Design in Technology Management/ Entrepreneurship. Fourth-year capstone course for Undergraduate majors in Management and Technology. Students work in teams to apply Lean Startup tools and processes, to develop business plans and prototypes for a startup or a business growth challenge that bridges customer needs and client organizations’ products. Howe School of Management, Stevens Institute of Technology, 2010 to 2018.
Organizational Behavior. First year MBA required core course; two semesters covering individual, intrapersonal, group and organization-level topics, with an emphasis on organizational change. The Darden Graduate School of Business Administration, University of Virginia. 1996-2004.
Creating Value through Relationships and Networks. Second Year MBA elective. The Darden Graduate School of Business Administration, University of Virginia. 2002-2004.
Leading in the New Economy: Exploring the challenges of leading in digital, virtual and networked organizations. Second Year MBA elective. The Darden Graduate School of Business Administration, University of Virginia. 2000 & 2001.
Men, Women and Organizations. Second Year MBA elective. The Darden Graduate School of Business Administration, University of Virginia. 1997.
Leadership & Organizational Behavior, Required core sequence. Executive Masters Degree Program, School of Engineering, University of Virginia. 2001-2003.
Developing Managerial Excellence. Leadership & Change sequence. Executive Education. The Darden Graduate School of Business Administration, University of Virginia. 1997-2003.
Managing Critical Resources. Leadership & Change sequence. Executive Education. The Darden Graduate School of Business Administration, University of Virginia. 1997-2003.
Power & Leadership. Executive Education. The Darden Graduate School of Business Administration, University of Virginia. 1996-2000.
Managing People. Required undergraduate core course in Organizational Behavior. DePaul University MBA Program, Chicago, IL. 1996.
Introduction to Organizational Behavior, School of Business Administration, The University of Michigan. Required undergraduate core course. 1992.
Books for Brave Managers. Second Year MBA elective, teaching students strategies for identifying dominant business and social discourses and for investigating their own beliefs about the relationships between democracy, commerce, citizenship and business leadership. The Darden Graduate School of Business Administration, University of Virginia. 2004.
Group Process and Gender/ Race, Class, and Gender. Women’s Studies Program, The University of Michigan. Designed and co-taught oversight course in group dynamics, group facilitation, race, class, and gender, to student peer facilitators, who taught the intro level Women’s Studies class designed by my co-teaching team. 1991-1992.
Introduction to Women’s Issues. Women’s Studies Program, The University of Michigan. Designed curriculum for and supervised a student-led discussion class for undergraduates. 1991-1992.
HONORS and AWARDS
Award for Scholarly Contribution, Administrative Science Quarterly, for “Organizational images and member identification”, with J. E. Dutton and J. M. Dukerich. August 2000.
Visiting Scholar, Institute for International Business, Stockholm School of Economics. Worked individually with junior faculty and doctoral students to shape their research projects, presented in research colloquia. June 2006, November 2006, March 2007.
Distinguished Service Award for Outstanding Reviewing, Managerial & Organizational Cognition Division, Academy of Management, August 2008.
Outstanding Reviewer Award, Managerial & Organizational Cognition Division, Academy of Management, Eight time recipient, August 2000 to 2008.
Rensis Likert Best Paper Award, for working paper based on dissertation research. Interdisciplinary Consortium on Organizational Studies, The University of Michigan. January 1998.
Baruch College Best Paper Award, Organizational Studies Doctoral Student Conference, Seattle, WA, for “Advocacy in organizations: The influence of social identification”. October 1994.
Margaret Dow Towsley Scholarship, Center for the Education of Women, The University of Michigan. 1994-1995.
Gerald and Lillian Dykstra Fellowship, in recognition of teaching excellence. Graduate School of Business Administration, The University of Michigan. 1992-1994.
Rackham Research Partnership Fellowship, with Professor Taylor Cox, to support innovative faculty-student research collaborations. Rackham School of Graduate Studies, The University of Michigan. 1992-1993.
Hicks Fellowship, Department of Organizational Behavior, Graduate School of Business Administration, The University of Michigan. 1988-1992.
Collaborator, Pre-Conference Symposium, Feminist Theory and Organizations, Women in Management Division, Academy of Management. August 1991.
THE NEWSLETTER
Think differently about business. Every month.
The Feminist Future of Business is my free monthly letter on putting feminism to work in the businesses we build. Reconsider conventional business advice and explore feminist practices, one insight, tool, and framework at a time.