Is Twitter is Really Changing Comcast’s Culture?: 7 Signs to Look For
If you read TechCruch or pay attention to social media gurus, you might think that Comcast was really making progress towards becoming more customer-oriented. We hear a lot about Frank […]
Burned by Inauthenticity
I had almost forgotten the details of our family’s bad experience with a national espresso chain after my daughter was burned by a grande hot tea on her way to […]