Scale Positive Behaviors by Designing Them Into Social Software
Why doesn’t every piece of cake come with two forks? There’s no fixed reason why the cake can only come with one fork. But, having only one fork is an […]
BP's Beyond Petroleum: Hypocrisy, or caught in the act of learning?
Some people actually believe(d) that BP was making an authentic effort to move “Beyond Petroleum”. I was quite surprised to discover this early in June, in conversation with an organizational […]
7 Signs of Change at Comcast: What I've found so far
It looks like Comcast is, in fact, working to integrate its social media efforts into its internal systems. This integration of their customer contact efforts, along with internal leadership initiatives, […]