10 Reasons Why The Komen Foundation Should Stop Lying about Defunding Planned Parenthood
It always hurts when organizations lie. Lying hurts the organization, the employees, the organization’s partners, the organization’s prospects, and most importantly, lying hurts the organization’s constituents. When an organization does […]
How Social Media Affects the Organization Itself: Post Roundup
What are we learning as we watch (and help) social media, consumer-outreach -style tools, make their way into the organization? We’re learning that this phenomenon can be understood from a […]
Re-creating Organizational Reputation Using Social Media: Not quite outdated ideas
As much as I love academic writing, conducting studies and developing theories, all of this work shares one acute problem — it takes forever to get from first draft to […]
Measuring Meaningful Differences: College Rankings and Identity
Here’s a mini-exam for you. College ranking systems are: A. A great way to sell magazines and get your publication’s name in the news B. A scam that preys on […]
Target: Why Organizations Should Boycott Target but Individuals Shouldn't Bother
I’m a supporter of LGBTQx rights and of organizational diversity. As an individual, I’m not likely to do much to boycott Target in response to Target’s $150,00 contribution to an […]
The Best PR that $1.6 Million Can't Buy: Authenticity in Action at Zappos
Gotta love those folks at Zappos. They screw up, they explain, they apologize, and they fix it. And we applaud. Why? Because Zappos’ actions support the company’s stated purpose, and […]