How Generosity At Work Saved a Local Business
~ crossposted from cvharquail.com ~ A story from my own hometown… When I was getting my start-of-the-semester haircut in February, I was surprised to see Hannah, the woman who cuts […]
From Generativity to Generosity: What's at the core of these new business practices?
I’m experimenting with shifting from generativity to generosity to describe what’s unique about the business processes I’ve been studying, trying to distill these ideas into a form that’s simple and […]
Growth Hacking To Scale Generosity
When a startup like Harrys.com launches with an outreach campaign that that gets 85K potential customers to share their email address, people are impressed. When the cofounder of that company writes […]
Three Design Principles for Generative Business
As I was being nudged to consider whether the term “boost” really captured the central dynamic of generative businesses, I realized that it actually only represented the very first element […]
Why Zipcar Is Not the "Sharing Economy"
Zipcar isn’t a sharing business, so it can’t create the sharing economy. Who can? Businesses that support customer-to-customer relationships and reciprocal caring.