5 Ways That Systems of Engagement Bring Out Our Full Social Selves
Technology has a way of sucking the humanity right out of us. Consider how we describe, design and deploy ‘enterprise 2.0’ and work system technologies in our organizations: — When […]
Social Intranet Design and Organizational Identity: Design for functionality and character
In a social organization, the design of digital social tools like intranets should reflect the organizational features that define the organization. These design features, no matter how subtle, can ‘auto-communicate’ […]
7 Ways That Social Business Advice is Wrong for Your Organization
“Social Business” is coming to your organization, whether you’re ready or not. Social business tools, also known as enterprise social media or systems of engagement, are increasingly being advocated by […]
Are Your Social Business Systems Designed for Extraction or Contribution?
The move of social business systems into work organizations exacerbates a tension that’s built into every idea-intensive workplace. Idea-intensive workplaces ask employees to contribute not just the work of their […]
7 Reasons To ReThink Social Scoring Inside Social Organizations– before it's too late
“Manager A’s results with the department’s implementation of Program X were outstanding, but her internal Klout score is only a 43. Given her low influence score, it looks like she’s […]
How Social Media Affects the Organization Itself: Post Roundup
What are we learning as we watch (and help) social media, consumer-outreach -style tools, make their way into the organization? We’re learning that this phenomenon can be understood from a […]
Use Extreme Leverage 2.0 to Change The Social World
Traditionally, extreme leverage is something organizations worked hard to avoid. Now, in the social media landscape, “Extreme Leverage 2.0” is something that evey organization should embrace. Why? Because Extreme Leverage 2.0 […]