From Generativity to Generosity: What's at the core of these new business practices?
I’m experimenting with shifting from generativity to generosity to describe what’s unique about the business processes I’ve been studying, trying to distill these ideas into a form that’s simple and […]
Only Transparent AND Open Practices Generate Opportunity For Your Network
Businesses need to be both transparent and open to create opportunities for themselves and their entire network. Yet even though we know that qualities like “open” and “transparent” are preconditions for innovation, […]
Justin Bieber and The Boost Economy. Really.
Even pop stars are creating their own Boost economies. Yes, Justin Bieber is a pioneer of the New Economy. According to this profile of Bieber’s manager, Scooter Braun, by the […]
Re-creating Organizational Reputation Using Social Media: Not quite outdated ideas
As much as I love academic writing, conducting studies and developing theories, all of this work shares one acute problem — it takes forever to get from first draft to […]
Built to Deceive: When organizations intend to mislead us
What would you think about an organization that intentionally mislead its potential clients? — That advertised itself as providing a range of products or services, when in fact it only […]
The Best PR that $1.6 Million Can't Buy: Authenticity in Action at Zappos
Gotta love those folks at Zappos. They screw up, they explain, they apologize, and they fix it. And we applaud. Why? Because Zappos’ actions support the company’s stated purpose, and […]