What is an Authentic Organization?: An elevator speech

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Last week I went to a program sponsored by the NYC chapter of GirlsInTech and directed towards (women) tech entrepreneurs and (potential) venture capital professionals. After the program, I had great conversation with some of the entrepreneurs about their ‘pitches’ — the 5 sentence elevator speeches that they give to convey the core idea of the business they are creating.

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So, what was my elevator speech? they asked.  While I’m always able to answer the question ‘what do you do?’ ¹ more or less succinctly, the next question ‘What is an Authentic Organization?‘ is harder to answer in a simple, concise and compelling way. So when one of the entrepreneurs teased me that I had to work on my ‘elevator speech’, I promised her that I’d post my elevator speech here.

What is an Authentic Organization?

An organization is authentic when its actions, its character, and its sense of purpose are aligned with and support each other.

An organization can be authentic only when:

The organization knows ‘who it is” and what characteristics make it distinctive. People in the organization understand why these distinctive features are meaningful.

The organization knows what it is striving to create in this world. It has a sense of purpose that goes beyond the products and services it offers.

The organization knows how its distinctiveness fuels and adds unique insight to the pursuit of organization’s purpose.

The organization has a few signature actions, behaviors and products that bring to life the organization’s meaning, and move it towards its purpose.

Both the purpose and the distinctive, meaningful characteristics of the organization resonate with stakeholders and draw members, customers, and constituencies to the organization.

The organization actively supports its members, customers, and constituencies in their own authenticity as they work with the organization to achieve its purpose.

At an average rate of 150 words per minute, this answer would take me 63 seconds to deliver.
— So, PKJ, did I meet the challenge?

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¹ Answer: I help organizations align their identity and actions with a larger purpose, so that the organization, its members, and even its stakeholders, can be more authentic.

See also:
Authentic From the Start-Up: 4 Tips from Cindy Gallop and IfWeRanTheWorld
3 Questions for a Quick Assessment of Your Organization’s Authenticity
The 3 Inviolable Rules of Authentic Organizations

Images:
blue and green Noncommercial Some rights reserved by dawn_perry
Abstract (blue & green)
AttributionNoncommercial Some rights reserved by tanakawho

HOW TO CITE THIS ARTICLE

Harquail, C. V. (2010, November 17). What is an Authentic Organization?: An elevator speech. CV Harquail. https://cvharquail.com/what-is-an-authentic-organization-an-elevator-speech/

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